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Humana over the counter6/18/2023 You can also activate your card by visiting My Member Portal Login Once you receive your new OTC card, activate your card by calling 1‑888‑682‑2400 and enter your Card Number and your ArchCare Advantage Member ID when prompted. To report a lost or stolen card, call Member ServicesĪ replacement card will be mailed to you within 7-10 business days. The following items are some examples of items that are not covered by your OTC card: NON-ELIGIBLE ITEMS.You can use your OTC card to purchase the following items: ELIGIBLE ITEMS.or by visiting Once on the site, you will be asked to enter your OTC card number.You will be asked to enter your OTC card number. ![]() You can check the balance on your OTC card at any time by: Any remaining balance at the end of the month is lost and will not carry over to the next month. Eligible items up to $120 per month will be covered. The total amount that you spend will be taken out of your monthly balance. When you check out, swipe the card for payment. Gather your eligible items and proceed to the front of the store checkout lanes. You can make purchases online for eligible OTC items at: If you are an ArchCare Advantage HMO Special Needs Plan member, visit or call 1‑888‑682‑2400 to find a participating store. Other stores and pharmacies are also available in the network. You can use your OTC card for covered items at participating local retailers, including: ![]() To use your OTC Card, take your card and your covered OTC item(s) to the checkout at any participating store or pharmacy. To activate your card, please call 1‑888‑682‑2400 and enter your Card Number and your ArchCare Advantage Member ID, or go to STEP 2: VISIT A PARTICIPATING RETAILER View the List of Eligible and Non-Eligible OTC Items OTC items may be purchased for the ArchCare Advantage member’s use only. Your card will only work for covered items. Please note that not all OTC items are covered. You can use this card to buy covered items from a participating retailer. ![]() Any remaining balance at the end of the month will not carry over to the next month. In 2022, the OTC card benefit is $120 per month (up to $1,440 per year). You can use this card to buy eligible over-the-counter (OTC) medicines and health-related items. As a member of ArchCare Advantage HMO Special Needs Plan, you will get a pre-paid Over-the-Counter (OTC) card.
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